The appeal process begins when a Notice of Appeal is submitted to the Community Care and Assisted Living Appeal Board. More information about the Notice of Appeal form and how to submit it are available on this webpage.
After the appellant delivers the Notice of Appeal to the Board, the Board will send a letter acknowledging the appeal and providing more information about the appeal process.
Next, the Board will request that the original decision-maker provide a copy of all documents that were considered by them in making their decision, also known as the appeal record. This information sheet sets out how the decision-maker must arrange and deliver those documents.
The Board will then hold an appeal management conference with the parties to guide their preparation for the appeal hearing. This information sheet provides more information about appeal management conferences.
Before the appeal hearing occurs, each party must file documents and evidence that are relevant. The Board’s information sheets about the parties Statements of Points and Evidence are relevant to this phase of the appeal process.
Appeal hearings are generally conducted online using MS Teams and are open to the public. Parties may also bring other persons who can provide evidence as witnesses, assist in clarifying information, or simply to offer support. More information about preparing for the appeal hearing is available on this webpage. More information about what to expect during the appeal hearing itself is available in this information sheet.
Within 120 days of the hearing ending, the Board usually issues a written decision on the appeal and delivers a copy to each party. Decisions will also be posted on the board’s website. More information about the publication of decision is available in the Decision Publication Policy.